At Pristine we often get asked; how does commercial cleaning differ from domestic or residential cleaning. Of course, both commercial cleaners and residential cleaners keep spaces clean, but that’s where the similarity ends.
So, what are the differences?
- The types of premises cleaned
Of course, one of the most obvious differences is the type of premises that the cleaners clean. For residential or domestic cleaners, it’s generally homes and houses, as well as flats and apartments. Commercial cleaners can clean pretty much anything that needs cleaning, inside or externally. The obvious ones are offices, factories and warehouses, but at Pristine we’ve cleaned all of those on a regular basis as well as some weird and wonderful places including industrial fridges, building sites and lidos.
You may see us using a Henry vacuum cleaner, a mop and brush, and even a duster. However, we also have a whole array of equipment that a domestic cleaner simply would not have. Our more specialist equipment includes:
- DOFF Steam Cleaners
- Our window cleaning equipment which includes our 80ft from floor level pole system
- Specialist steam cleaners and scrubber dryer machines for fast cleaning of flooring
- High level cleaning equipment including wire systems and elevating working platforms like cherry pickers
- Power washers for removal of stubborn dirt on decking, block paving, masonry, tarmac, concrete and cladding, and more. Of course, all our equipment is fully
cleaned after use and unlike many other commercial cleaners, we also manufacture our very own cleaning solutions developed by us for that Pristine clean.
When it comes to training, the commercial cleaning company will need to ensure their personnel are fully trained for the role they are performing on a daily basis. All of Pristine’s team are fully trained in-house and also, where appropriate, undertake external training by relevant bodies.
As an example, personnel cleaning at high level using rope-based cleaning are IRATA (the Industrial Rope Access Trade Association) trained, and these teams are also IPAF, the International Powered Access Federation, trained too. Our window cleaners are members of the British Window Cleaning Academy and are trained in-house on how to clean windows using our 80ft from the floor level pole cleaning system.
Those members of the team using the DOFF Steam Cleaners are also fully trained in-house and with external training bodies where appropriate.
When it comes to speed all cleaners have their work cut out, that’s for sure. Customers, whether the homeowner or the business owner, expect the job to be completed quickly, efficiently and effectively. There is little doubt that domestic cleaners need to work fast, just like their commercial counterparts.
The commercial cleaners of course do have significantly more equipment to help them complete jobs, even very large jobs, fast.
In fact, at Pristine, when we quote for a project, we look at each project afresh, consider the customer objectives and recommend the most cost-effective solution. If speed is crucial, for example, if we are disrupting production lines and manufacturing, we will use the most appropriate equipment to enable the project to be completed as fast as possible.
Besides speed we can also flex our working hours.
- Working Hours
When it comes to working hours, the commercial cleaning company will work at any time to suit the client and on whatever day is best. Of course, the office cleaners may come in after office hours, but when it comes to retail premises, manufacturing facilities, commercial kitchens, warehouses and production lines, the best time to clean maybe at the weekend or even at night. If that’s what is needed, then commercial cleaners will arrange their personnel to make sure it happens.
A clear aim of all commercial cleaners is not to disrupt the work of their customers, so complete flexibility is crucial.
- Emergency Services
Of course there are situations where the commercial or industrial cleaner will be called in at short notice as a result of an incident at a commercial premise. Here the commercial cleaning company will need to spring into action to help the client or even new client.
Recent examples of where Pristine has been called in, acting as the fifth emergency service, include a flooding at a warehouse facility where stock would have been damaged without fast response and speedy clean up, as well as where a client’s Energy From Waste Plant had a blow out of waste that needed cleaning up fast.
The nature of the work being completed by the commercial cleaning company means more insurances with higher monetary values are required. Insurances will include public liability insurance, employers’ liability insurance and professional indemnity insurance as well as potentially a range of additional insurances to cover any specialist services the commercial cleaners undertake.
Needless to say, it is always worth making sure your commercial cleaner is properly insured and that their insurances are up to date.
Domestic cleaners rarely hold any formal qualifications. In fact, there are no regulations with regard to offering domestic cleaning services, so you could set up as a domestic cleaner tomorrow. In reality, a commercial cleaning company could offer services without any accreditations as cleaning services are not regulated, in the same way that solicitors or doctors are regulated for example.
However reputable commercial cleaning companies will want to hold appropriate accreditations based on the services they offer to their customers.
There are a significant number of options, and it’s very expensive for commercial cleaning companies to maintain all the accreditations. Most companies will choose accreditations to obtain based on the services they offer or want to offer to customers, and these can include the following:
- British Institute of Cleaning Science
- The British Window Cleaning Academy
- ISO related accreditations
The type of accreditation you might want your commercial cleaner to hold will of course vary based on the cleaning they are going to be completing. Of course, it is always worth checking what they actually do hold in terms of accreditations.
We’ve highlighted eight differences between commercial cleaning and domestic cleaning. We believe these are the key differences. Can you think of any other differences? Just leave a comment below with your feedback and thoughts.
If you’re looking for a commercial cleaning company or if you’re not happy with your current cleaners, why not see how Pristine can help you with your commercial cleaning requirements? Simply, contact us using our Quote form, by email at firstname.lastname@example.org or by calling us on 0800 7311 763.